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Tales from the North

Yoav Naveh
•
May 26, 2026

One Agent, Two Loops: Why Reindeer Makes it Into Production

Reindeer's two-loop architecture, an inner loop where experts govern individual cases as the agent runs and an outer loop where the agent rewrites and retests its own logic over time, is what gets agentic AI into regulated production and keeps it there.

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Dor Haim
•
April 28, 2026

Reindeer's new COO on the next era of Agentic Enterprise

Dor Haim joins Reindeer as COO as enterprises hit the glass ceiling of traditional process automation, with modern AI Agents surpassing its ability to handle real-world complexity and variability.

Enterprise AI
Yoav Naveh
•
February 14, 2026

Design enterprise AI adoption as a system (not a tool)

A practical, sequenced plan for leaders who need results beyond demos.

Enterprise AI
Technology
Yoav Naveh
•
February 14, 2026

Why AI POCs fail (and how to succeed)

Most POCs fail in production because teams are testing for the wrong thing. Don't fall into the same trap.

Enterprise AI
Strategy
Yoav Naveh
•
November 9, 2025

AI workflows as living systems

AI workflows fail if you treat them like one-and-done automation projects

Enterprise AI
Operations
Yoav Naveh
•
October 30, 2025

Unlocking institutional knowledge is the key to successful AI transformation

Without consistently capturing and feeding new knowledge into your AI systems, your AI transformation will not succeed.

Enterprise AI
Operations
Yoav Naveh
•
August 26, 2025

AI transformation needs a champion and it should be GBS leaders

As AI reshapes operations, shared services leaders are best positioned to lead adoption and build the foundation for long-term change.

GBS
Enterprise AI
Yoav Naveh
•
August 26, 2025

This global trading platform sped up a critical piece of customer onboarding & compliance 10x with Reindeer AI

This trading platform uses Reindeer AI to process source-of-fund cases 10x faster with 99% accuracy, all without changing its systems or workflows.

Yoav Naveh
•
August 26, 2025

One leading freight carrier improves customer satisfaction by 1 point in just 3 months with Reindeer AI

By connecting siloed systems and automating responses, Reindeer AI turned 5-hour escalations into 3-minute resolutions.

Compliance
Finance
Yoav Naveh
•
August 26, 2025

Your AI revolution starts with an evolution

AI adoption doesn’t have to be all-or-nothing. Start by automating what your current systems can’t handle.

Enterprise AI
Technology
Yoav Naveh
•
August 26, 2025

Reindeer AI increased 3PLs CSAT by half a point in just one quarter

This 3PL’s CSAT was falling and their shared services team couldn’t keep up. AI fixed the broken escalation process in 11 days.

Supply Chain
Operations
Yoav Naveh
•
August 26, 2025

Reindeer AI slashed this 3PL’s quote turnaround from days to hours, boosting win rates by 10%

This 3PL was losing deals because quotes took too long. AI cut turnaround from 48 to 4 hours without sacrificing accuracy.

Supply Chain
Operations
Yoav Naveh
•
August 26, 2025

AI is already helping 3PLs prevent millions of dollars in BPO errors

As 3PLs rethink BPOs, AI is already handling the tasks they can’t afford to get wrong like document review, payment approval, and shipment tracking.

Supply Chain
Operations
Yoav Naveh
•
August 26, 2025

Your business needs a plan for AI adoption (and you can steal this one)

Most 3PLs know they need AI but few have a clear starting point. This guide breaks down a tested, 5-step adoption plan that actually works.

Supply Chain
Enterprise AI
Yoav Naveh
•
August 26, 2025

Leading tech-enabled 3PL reduces payment disputes by 40% by replacing their BPO with AI

Disputes were piling up and approval delays were costing time and trust. This 3PL used AI to fix the process and cut approval times to 3 minutes.

Supply Chain
Finance

Ready to see it in production?

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