One leading freight carrier improves customer satisfaction by 1 point in just 3 months with Reindeer AI

Yoav Naveh
7/16/2025

By connecting siloed systems and automating responses, Reindeer AI turned 5-hour escalations into 3-minute resolutions.

Your AI revolution starts with an evolution

Yoav Naveh
7/15/2025

AI adoption doesn’t have to be all-or-nothing. Start by automating what your current systems can’t handle.

Reindeer AI increased 3PLs CSAT by half a point in just one quarter

Yoav Naveh
6/2/2025

This 3PL’s CSAT was falling and their shared services team couldn’t keep up. AI fixed the broken escalation process in 11 days.

Reindeer AI slashed this 3PL’s quote turnaround from days to hours, boosting win rates by 10%

Yoav Naveh
5/13/2025

This 3PL was losing deals because quotes took too long. AI cut turnaround from 48 to 4 hours without sacrificing accuracy.

AI is already helping 3PLs prevent millions of dollars in BPO errors

Yoav Naveh
4/28/2025

As 3PLs rethink BPOs, AI is already handling the tasks they can’t afford to get wrong like document review, payment approval, and shipment tracking.

Your business needs a plan for AI adoption (and you can steal this one)

Yoav Naveh
4/21/2025

Most 3PLs know they need AI but few have a clear starting point. This guide breaks down a tested, 5-step adoption plan that actually works.

Leading tech-enabled 3PL reduces payment disputes by 40% by replacing their BPO with AI

Yoav Naveh
4/7/2025

Disputes were piling up and approval delays were costing time and trust. This 3PL used AI to fix the process and cut approval times to 3 minutes.