AI transformation needs a champion and it should be GBS leaders

This trading platform uses Reindeer AI to process source-of-fund cases 10x faster with 99% accuracy, all without changing its systems or workflows.

By connecting siloed systems and automating responses, Reindeer AI turned 5-hour escalations into 3-minute resolutions.

AI adoption doesn’t have to be all-or-nothing. Start by automating what your current systems can’t handle.

This 3PL’s CSAT was falling and their shared services team couldn’t keep up. AI fixed the broken escalation process in 11 days.

This 3PL was losing deals because quotes took too long. AI cut turnaround from 48 to 4 hours without sacrificing accuracy.

As 3PLs rethink BPOs, AI is already handling the tasks they can’t afford to get wrong like document review, payment approval, and shipment tracking.

Most 3PLs know they need AI but few have a clear starting point. This guide breaks down a tested, 5-step adoption plan that actually works.

Disputes were piling up and approval delays were costing time and trust. This 3PL used AI to fix the process and cut approval times to 3 minutes.