The shared services team becomes the AI team.
You already run the work that spans finance, procurement, HR, and operations. Reindeer puts that knowledge to work across one platform, so you lead AI transformation instead of waiting for it.
Reinventing the work behind every shared service.
Shared services have always been about supporting the business. Now it's about resolving thousands of requests in the time it used to take to triage one.
Automation is not enough for the workflows that run your shared services operations.
Pre-built for the work you do most. Built to order quickly for everything else.
Invoice coding and AP processing
Data extraction, GL coding, and three-way matching that load invoices correctly, even when rules shift by entity, region, or contract.
Customer and vendor onboarding
Form extraction, KYC and compliance checks, and master data setup that move new accounts from submitted to active efficiently.
Master data management
Data normalization, duplicate detection, and cross-system updates that keep records clean across systems.
Order to cash
Order intake, credit checks, remittance matching, and dispute routing that go from order to payment without manual reconciliation.
Procure to pay
PO matching, policy verification, and approval routing that catch off-contract spend and process payments without the chase.
Ticket and request triage
Inquiry classification, context gathering, and routing that resolve requests automatically and ask questions when needed.
Reporting and reconciliation
Data aggregation across systems, variance flagging, and report generation that close the books faster and surface exceptions.
Compliance and audit support
Documentation gathering, evidence collection, and audit response that produce ready-to-submit packages without you hunting through files.
HR operations and employee data
Onboarding paperwork, payroll input verification, and benefits enrollment that move transactions through without manual handoffs.
Why simple shared services automation breaks.
Legacy automation, BPOs, and point AI tools all promised to handle this work but break when they encounter exceptions or change.
The work spans systems that were never meant to talk
Your team moves between SAP, Workday, NetSuite, ServiceNow, and a dozen others, so rules-based automation breaks at the handoff.
Exceptions are the rule, not the exception
Documents come in many formats, rules shift by customer, and requirements vary by region. BPOs and point tools fall back on humans for anything non-standard.
The knowledge lives in your senior operators
The rules live in people's heads and inbox threads, so when an operator leaves or moves on, that knowledge leaves too.
Enterprise-grade Agentic AI implementation
We deploy on your infrastructure, choose the model, define the access, and your data never leaves your environment.
Reindeer handles change and stays accurate as the work evolves.
Automation drifts out of date. BPOs miss what they aren't trained on. Our agents learn from your experts like a new hire, so accuracy compounds instead of degrading.
Change management built in
Our agents learn from how your team resolves exceptions, so every correction updates the model and the next case benefits.
Handles exceptions by design
Agents escalate missing fields, unfamiliar formats, or new policy variations and ask operators the right questions instead of guessing.
Captures institutional knowledge
Edge cases get captured the first time an expert resolves them, so the rules that run your operation stay with the agent.
Works with the systems you already have
Connects to SAP, Oracle, NetSuite, Workday, ServiceNow, SharePoint, and more through APIs or RPA, so there's no rip-and-replace.
How a global enterprise scaled its shared services without scaling headcount.
A multinational enterprise with a centralized GBS organization supporting finance, HR, and procurement across dozens of countries and business units.
"Our GBS team was the connective tissue between every function, but that meant we were also the bottleneck. Reindeer's agents now run the workflows our team used to coordinate manually, from intake to resolution. We've taken on more scope this year without adding people, and our team is finally doing the higher-value work they were hired for."
85%
3x
team member
40,000+
Agentic AI in Shared Services Operations
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Ready to see it in production?
